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HOST For This Conference	The Facilities for the 37th Midwest Facilitation Conference are provided by the De Paul University Continuing and Professional Education, at the De Paul Center, 1 E Jackson St, Room 8005, Chicago, IL 60604 - https://learning.depaul.edu/c2k, campus map & directions: http://www.depaul.edu/maps/loop
SPONSOR: Nightingale Conant	Since 1993, Nightingale-Conant (Niles, Illinois) has been a most significant contributing sponsor to MFN providing the vast majority of door prizes. Nightingale-Conant is the largest producer and distributor of instructional and motivational audio and video tapes for Personal and Business Development, Wealth Building, Sales, Mind Technology, Health & Wellness and Spiritual Growth. Nightingale-Conant also provides Coaching Services and has a full-service Speakers' Bureau. Please visit their website at: http://www.nightingale.com
SPONSOR: University Associates	Since 1993, University Associates, has been another significant sponsor and supporter of MFN activities, providing products and a number of high-value door prizes, such as tuition-free seats in their workshops. Please visit their website at: http://www.universityassociates.com
SPONSOR: MG Rush Systems	As of 2005, the MFN welcomes MG Rush Systems as a new sponsor that has provided high-value door prizes, such as tuition-free seats in their workshops. Please visit their website at: . http://www.mgrush.com
Conference Fees	Early Registration Discount (by 05/18) - Full Conference: $110 - Half Day $75 Late Conference Registration (after 05/18) - Full Conference: $125 - Half Day $80 On-Site Conference Registration (05/23) - Full Conference: $135 - Half Day $85 Fee includes Conference, Materials, Continental Breakfast & Lunch.  Fee Does NOT include Lodging (see suggestions below). Cancellations after 05/18 or no shows may be assessed a cancellation fee
6 Ways to Register	Click Here to go to Registration Information Page Online: http://www.midwest-facilitators.net/registeronline [You may register one or more participants online with one transaction] Phone: (773)-463-2288 - During the recording press the "2" key. Please announce 'MFN Conference Registration', your company name, and the name, phone # and payment information of each registrant. Fax: (773)-463-9322 - Fax completed registration form with payment information for each registrant. E-Mail: register@midwest-facilitators.net - E-mail completed registration form with payment information and subject: 'MFN Conference Registration'. Snail-mail: Mail completed registration form with payment information to: MFN c/o Jordan-Webb, 2656 W Montrose Ave,  Suite 110, Chicago, IL 60618. On-Site: Registration and payment ($135.00) on-site is subject to availability. No guarantee without pre-registration.
On-Line Information	Chicago, IL Information Websites: Weather Information - http://www.weather.com/weather/local/60601 City of Chicago - http://www.cityofchicago.org  or  http://www.ci.chi.il.us City Search for Chicago - http://www.chicago.citysearch.com  World Web Travel Guide - http://www.chicago.worldweb.com Chicago Convention and Tourism Bureau - http://www.choosechicago.com All About Chicago - http://www.allabout-chicago.com AreaGuides.Net - http://chicago.areaguides.net Chicago Tribune - http://www.chicagotribune.com Chicago Sun-Times - http://www.suntimes.com Chicago Reader - http://www.chireader.com Navy Pier - http://www.navypier.com Wendella Boat Rides - http://www.wendellaboats.com Mercury Boat Cruises - http://centerstage.net/other/mercury-boat-cruises.html Daily Herald - http://www.dailyherald.com Chicago Public Library - http://cpl.lib.uic.edu Fun Places to Go With Kids - http://www.FunPlacesToGoWithKids.com Ken Schessler's America/Chicago Tours - http://members.aol.com/KSchessler/wizzk.html Palmer's Walking Guide - http://www.palmersguide.com/chicago Sears Tower - http://www.searstower.com Museum of Science & Industry - http://www.msichicago.org Field Museum of Natural History - http://www.fmnh.org Shedd Aquarium - http://www.sheddnet.org Adler Planetarium & Astronomy Museum - http://www.adlerplanetarium.org Art Institute of Chicago - http://www.artic.edu Museum of Contemporary Art - http://www.mcachicago.org Chicago Historical Society - http://www.chicagohs.org Chicago Children's Museum - http://www.chichildrensmuseum.org Morton Arboretum - http://www.mortonarb.org Chicago Botanic Garden - http://www.chicago-botanic.org Chicago Architecture - http://www.yelodog.com Chicago's Greektown - http://www.chicagosgreektown.com Chicago's Chinatown - http://www.chicagochinatown.net Musicals - http://dir.yahoo.com/Arts/Performing_Arts/Theater/Musicals/Shows/Chicago Theater - http://dir.yahoo.com/Regional/U_S__States/Illinois/Cities/Chicago/Entertainment_and_Arts/Theater Chicago White Sox - http://chicago.whitesox.mlb.com/NASApp/mlb/cws/homepage/cws_homepage.jsp Chicago Cubs - http://chicago.cubs.mlb.com/NASApp/mlb/chc/homepage/chc_homepage.jsp
Meals	Continental breakfast, lunch and afternoon snack are included in the Conference fee.  Participants with special dietary needs contact David De Witt: david.dewitt@dsc-logistics.com
Dress Code	Business Casual.

Monday, May 23, 2005

Nearly 80% of business consultants are external to the client organizations they serve...whether they are part of a large firm, a boutique or out on their own. However, when budgets are tight and companies become more insular the emergence of internal consulting groups becomes more prevalent. Today consultants have more opportunities than ever to explore big impact roles in either internal or external consulting organizations. During the session, we will discuss the benefits and challenges of both internal and external consulting - considerations for anyone who is contemplating a career in consulting or who may want to change their vantage point for serving their clients. Join Orlando Ashford, Vice President for Global HR Strategy and Organization Development at Motorola, Inc., in this interactive dialogue about internal and external consulting and tips for how to survive in either environment.

Orlando Ashford (Motorola Inc, Schaumburg, IL) (back to agenda)

Orlando D Ashford is Vice President Global HR Strategy and Organizational Development for Motorola, Inc. In this role, he has global responsibility for human resources strategic planning, organizational development, HR systems and HR support of M&A. Previously, he was Vice President Human Resources Americas. In this role, he was responsible for Employee Relations, Organization Development, Rewards, Staffing, Leadership Development and Training for the 30,000 plus Motorolans that work in the US, Canada and Latin America. Upon entry into Motorola, he was Vice President and Director of Organizational Development, for the Personal Communications Sector. In this role, he was responsible for leadership development, organization architecture, culture change and senior team effectiveness for the sector. Prior to joining Motorola, Orlando was a Partner with Mercer Delta Consulting Group LLC., a management consulting firm which provides services related to the management of strategic level organizational change to major corporations and other institutions. He has also worked as Director of Organizational Development and Performance for Ameritech in Hoffman Estates, IL and prior to that he worked as a Senior Consultant with Andersen Consulting's Change Management practice. Mr. Ashford holds a BS in organizational leadership and an MS in industrial technology with concentration in human resources management both from Purdue University
 

For Motorola to deliver seamless products and services to our customers, we knew that we needed rock-solid, effective & efficient operations. In order to reach this desired state, we took a look at the heart of our organization, our culture - those values, beliefs and assumptions that drive behaviors and ultimately impact our ability to execute our strategy. To that end, Motorola's leadership team recently identified four key values that would enable our "Seamless Mobility" vision. Those values are Customer Focus, Uncompromising Integrity and Constant Respect, Innovation that Sells, and Teamwork and Collaboration. In March and April 2005, both internal and external stakeholders were asked to share their perspectives of the proposed values and suggest ways we could drive business performance by aligning everything we do to our company values. Some of the recommendations we've received require radical changes to fundamental business practices such as: hiring, training & development, performance management, brand campaigns, rewards & reinforcements.the list goes on. During this session we will discuss the approach and recommendations that Motorola's Organization Development team made to build upon the rich heritage of Motorola, refreshing those parts of our culture that have made it great, as well as recommending new ways to boost its marketplace competitiveness to new levels.

Jennifer Longnion (Motorola Inc, Schaumburg, IL) (back to agenda)

Jennifer L. Longnion is an internal Organization Development Consultant at Motorola, Inc. with nine years experiences in consulting and career development. Beginning her career in academe, Jennifer worked with the United Nations and the White House to generate national initiatives for the improvement of higher education for women and people of color. Since entering Corporate America, Jennifer's worked with Best Buy Corporate Headquarters in Minneapolis, MN and Motorola, Inc. in Chicago, spending most of her time with clients in the Information Technology, Supply Chain and e-commerce spaces. Currently, Jennifer is leading the redesign of Motorola's global Supply Chain and managing the company's global culture transformation effort. Jennifer (Jenn) is currently A.B.D. on her PhD in Organization Development from the University of Minnesota - Twin Cities.

Richard Wug (Motorola Inc, Schaumburg, IL) (back to agenda)

Richard Wug is an innovative professional with extensive experience in the areas of organization development, process redesign, project management, communication strategy, training development, and human resources. He is currently part of the Organization Development team at Motorola, Inc. He began his consulting adventure with an HR consulting firm in the health care field followed by several years of change management, organizational design, and M&A consulting engagements at Andersen with clients such as McDonald's, PepsiAmericas, Exelon, and Chicago Tribune. He has recently led the redesign of Motorola's Marketing and Sales organizations for its Government business and has just accepted an assignment to lead different OD efforts in the Latin America region for Motorola. Rich holds a Master's Degree With Honors in Industrial and Organizational Psychology from Roosevelt University. He and his family reside in Evanston, IL.

 

The field of facilitation is new, and it is also ever changing. New techniques, methodologies and technologies are being put to use constantly by the stream of professional and part-time facilitators around the world. Keeping on top of the field is an unending task. In this session of the Spring MFN conference participants will be afforded the opportunity to examine the field of facilitation and try to ascertain the cutting edge trends within it. This exercise will serve the result of providing seasoned facilitators a better understanding of the future of their own professional development and will also provide MFN with a template of possible future conference sessions. The technique that the group will employ is called "Riding the Waves of Sea Change". This technique was been developed by some of the principals of the International Association of Facilitators and many facilitators have recounted how they have employed this technique in client engagements. You, too, will enjoy this simple tool and probably find ways of adapting to your multiple client opportunities.

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"Proposed Certificate Program in Group Facilitation" Jim Troxel (Millennia Consulting, LLC - Chicago, IL) (back to agenda)

De Paul University Continuing and Professional Education (CPE) is collaborating with Millennia Consulting, LLC and examining the possibility of offering a professional certificate program in group facilitation. This program is still in the design stages and would initially be offered in the Chicago area. CPE is conducting an online survey about the program through May 15,2005 and you are encouraged to contribute your opinions. De Paul CPE (our hosts for the Spring MFN meeting) and Millennia have asked if the participants in the May 23rd session will examine these results, confirm or modify the findings and in general to provide additional feedback for the program's design. Right now, only one other institution of higher learning is offering such a program, Johns Hopkins in Baltimore. De Paul would be first in the Midwest. Whether you are a seasoned group process facilitator or new to the field, we would like you to participate in this opportunity to help shape the program.

To take the survey: https://learning.depaul.edu/evaluation/group_facilitation

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Jim Troxel (Millennia Consulting, LLC - Chicago, IL) http://www.ConsultMillennia.com (back to agenda)

Jim Troxel is a facilitation and training expert with specialties in the field of citizen and employee participation, strategic planning, change management, organizational learning, and long-term systemic change. His career in community and organizational development and leadership training spans over 35 years and a dozen countries. Jim serves on the Adjunct Faculty for De Paul University's School for New Learning. He has published and lectured widely. Editing credits include two books, Participation Works: Business Cases around the World and Government Works: Profiles of People Making a Difference. Jim has also contributed a chapter titled "Affirmative Facilitation: An Asset-Based Approach to Organization and Community Development" to The IAF Handbook of Group Facilitation, which was published February 2005. Jim has lectured on numerous topics, including personal and organizational change, self-managed teams, and the culture of participation. He is a founding member of the International Association of Facilitators and is a graduate of Oklahoma State University, with a master's degree in applied professional studies with a concentration in organizational transformation from De Paul University's School for New Learning. For more information visit: http://www.ConsultMillennia.com

 

We all have a toolkit of techniques that we use to engage a group. We have brainstorming and decision-making techniques and other tools to help engage the group. There are hundreds of methods to use. As a facilitator one of the more challenging yet rewarding experiences is working with a group who is discouraged, frustrated and focused on the negative. In this session, learn how you can use Appreciative Inquiry as a tool to refocus the group on what is positive and working within a situation and in doing so, enable the group to raise their energy and productivity. Appreciative Inquiry helps individuals tap into the group's collective wisdom and strength in ways that a traditional discussion or SWOT analysis never could. We'll cover the basics of Appreciative Inquiry and review the four parts of the model so you'll have an overview of the steps in the process. To put a context around how AI can be used, we'll do a quick discussion on some case studies of the diverse groups of businesses and organizations that have used the process. Finally, you'll get a chance to start your own AI process by learning to identify the Topic Choice and craft interview questions around that topic choice. We'll also talk about situations where you might use AI and the differences between doing a summit and using it as part of your facilitation arsenal. Let's explore why it works, the principles behind it and figure out exciting ways in which you might use it in your situation.

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The 4th Dimension of Leadership is a concept explored by Keith Elson through the analysis and metaphor of basic quantum physics. Whereas Einstein theorized that relativity was based on your position compared to space, distance, and time - Elson focuses on the aspects of leadership that people can feel, but are hard to quantify. In that way, leadership is an evolving art AND science - and is based largely on the needs of the situation, people involved, and most importantly, on the intentions of the leader. The three necessary qualities of any leader, according to Elson, are Discipline, Dedication, and Diplomacy. Each of these areas has numerous tangible actions associated with their role in complementing a leader's style. Bear in mind, these are principles - not specific actions. The nature of specific actions will be based on the situation, and there are numerous authors that have substantiated the theory of situational leadership. Where this program differs from others, is "The 4th Dimension of Leadership." This "4th Dimension," much like the ideas shared in the field of quantum physics, is certainly up for debate. Elson argues that the greatest leaders in society, or from our own personal experiences, have this 4th Dimension. It has to do with intentions - and about the idea of recognizing our respective impact on people. The 4th Dimension is not about techniques or tools...it's more philosophical than technical. It is, however, a powerful paradigm for people who take their leadership role seriously in any organization. It is a belief system that incorporates the spirit and meaning of our very existence, and while it can certainly lead to more questions and discussion - it will certainly make you analyze your own leadership and the tangible effect you have on others.

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Keith Elson is U.S. and Global Training Director for the Facilities & Services organization of Accenture, one of the world's largest management technology consulting companies. Keith has also has worked in management for Hyatt Hotels, Hilton Hotels. For Accenture, Keith has designed and facilitated numerous leadership programs that encompass 4-D leadership principles. Keith graduated from De Paul University and has earned various certifications as a trainer. During his tenure at Hilton Hotels, Keith was the Director of Training at the Palmer House in Chicago where he improved training, as defined from an independent auditor through customer feedback, from ranking #57 to #1 in the chain. His proven techniques for improving leadership, along with overall curricula development for internal training organizations, have made him an important resource in numerous companies. Keith currently creates, facilitates, and manages training within a subset of Accenture's Enterprise workforce. During his spare time, he enjoys playing the piano and all sports - and his latest personal challenge is building a small apple orchard at his home. He lives in Hickory Hills, Illinois, with his wife Kelly Ann.

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